Connect to Community Support
PATH's 211 assistance is your reliable source for connecting with essential community resources and support services, any time, 24/7/365.
Whether you are facing housing, food insecurity, healthcare, or emotional well-being challenges, we are here to listen, provide guidance, and connect you with the right resources.
What is 211?
Our community resource navigators are available 24/7 through call or text to provide assistance in three crucial ways:
Resource Referral: We help connect callers to a wide range of services such as rent and utility assistance, food, emergency shelter, healthcare, counseling, support groups, and more.
Problem Solving: Our team aids callers in brainstorming alternate solutions to their challenges and can uncover underlying causes behind the issues.
Emotional Support: We offer a listening ear for anyone in need of someone to talk to, irrespective of seeking resource referrals.
All our services are free and confidential.
How do I contact 211?
- Dial “2-1-1”: Calls from landlines will connect you to the appropriate 211 call center in your area. Cell phone routing is more complicated, so if it doesn’t work, use the alternate number below.
- Dial 888-865-9903. A toll-free number directly reaching our call center. See the map below for the alternate numbers for the other call centers in Illinois.
- Text your zip code to 898211. Your text will be routed to our center based on the zip code.
- Visit the online database. Browse resource information independently.
Please note that anyone seeking resources via email, social media, or PATH’s business line will be directed to contact the call center using the methods above.
211 in Illinois
PATH currently provides 211 services for the following 53 counties:
- Alexander
- Carroll
- Champaign
- Clark
- Crawford
- DeKalb
- DeWitt
- Douglas
- Edgar
- Ford
- Franklin
- Gallatin
- Grundy
- Hamilton
- Hardin
- Iroquois
- Jackson
- Jefferson
- Jo Daviess
- Johnson
- Kane
- Kankakee
- Kendall
- Knox
- LaSalle
- Lee
- Livingston
- Logan
- Macon
- Marion
- Massac
- McHenry
- McLean
- Menard
- Moultrie
- Ogle
- Perry
- Piatt
- Pope
- Pulaski
- Saline
- Sangamon
- Shelby
- Stephenson
- Union
- Vermilion
- Washington
- Wayne
- White
- Whiteside
- Will
- Williamson
- Winnebago
Get Immediate Support
For immediate access to our services, click on 988 for mental health support, 211 for community resources and support, or visit our Homelessness Services page for assistance.
