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Careers

Thank you for considering PATH as the next step in your career!

Currently, PATH is seeking applicants to fill three full-time positions that will be opening up at the end of July 2021 in our crisis/2-1-1 call center division. Information for each individual position is listed below:

 

Position 1: After-Hours Call Center Supervisor (full-time). Offers benefits including paid sick leave, vacation, and health insurance.

  • 2nd shift (4pm-12am, 5 days per week).
  • Some monthly on-call responsibilities included.
  • Prior PATH or crisis center experience is preferred.
  • Minimum education required: some college, bachelors degree in related field preferred.
  • Main responsibilities include: supporting and monitoring volunteers; reviewing performance expectations; handling overflow calls and texts; working with agencies we answer for; some marketing. A full job description will be supplied to applicants.

If interested, send a brief letter of interest and resume to the call center program manager, Kevin Richardson, at This email address is being protected from spambots. You need JavaScript enabled to view it., or call for more information at 309-834-0541.

 

Position 2: Daytime Call Center Supervisor (full-time). Offers benefits including paid sick leave, vacation, and health insurance.

  • 1st shift (8:30am-4:30pm, M-F).
  • Some monthly on-call responsibilities included.
  • Prior PATH or crisis center experience is preferred.
  • Minimum education required: some college, bachelors degree in related field preferred.
  • Main responsibilities include: supporting and monitoring volunteers; scheduling volunteers and all call center shifts, reviewing performance expectations; handling overflow calls and texts; working with agencies we answer for. A full job description will be supplied to applicants.

If interested, send a brief letter of interest and resume to the call center program manager, Kevin Richardson, at This email address is being protected from spambots. You need JavaScript enabled to view it., or call for more information at 309-834-0541.

 

Position 3: Training Coordinator (full-time). Offers benefits including paid sick leave, vacation, and health insurance.

  • 1st shift (8:30am-4:30pm, M-F). Availability Wednesday nights required for training lectures.
  • Some monthly on-call responsibilities included.
  • Prior PATH or crisis center experience is preferred.
  • Minimum education required: some college, bachelors degree in related field preferred.
  • Main responsibilities include: volunteer recruitment and screening; implementing training including updating manuals, syllabi, and lecturing during training periods; representing PATH at recruiting events/resource fairs, handling overflow calls and texts; providing guidance and feedback to new and current volunteers. A full job description will be supplied to applicants.

If interested, send a brief letter of interest and resume to the call center program manager, This email address is being protected from spambots. You need JavaScript enabled to view it., or call for more information at 309-834-0541.

 

If you would like to be involved with PATH in a different capacity, learn more about becoming a volunteer!

Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 309-834-0541 for more details about volunteering.